At Knight Street Dentists, we strive to provide excellent dental care and ensure that our patients receive the attention they deserve. To streamline our appointment scheduling process and enhance the overall patient experience, we have implemented a booking fee policy. Please read the following guidelines regarding our booking fee policy:

1. Purpose:

The booking fee serves as a confirmation of your appointment and helps us maintain a well-organized schedule, allowing us to accommodate all our patients efficiently.

2. Applicability:

The booking fee policy applies to all new and existing patients who wish to schedule an appointment at Knight Street Dentists.

3. Booking Fee Amount:

The booking fee amount $60, and it will be collected at the time of scheduling the appointment. Please note that this fee is non-refundable and non-transferable.

4. Fee Collection:

The booking fee can be paid through various convenient methods such as credit/debit card, cash, or electronic transfer.

5. Appointment Confirmation:

Once the booking fee has been successfully paid, your appointment will be confirmed, and the specific time slot will be reserved exclusively for you. This ensures that you receive the necessary dental care without any unnecessary delays.

6. Fee Deduction:

The booking fee will be deducted from the total cost of your dental treatment on the day of your appointment. However, please note that if your appointment is cancelled or rescheduled outside our cancellation policy guidelines (as mentioned in point 7), the booking fee will not be refunded or applied towards future appointments.

7. Cancellation or Rescheduling:

If you need to cancel or reschedule your appointment, we kindly request that you provide us with a minimum of 24 hours’ notice. This allows us to offer the time slot to other patients in need of dental care. Failure to provide adequate notice or not showing up for your appointment will result in the forfeiture of the booking fee.

8. Exceptions:

In case of emergencies or extenuating circumstances, we understand that it may not always be possible to provide the required notice. If you find yourself in such a situation, we request that you contact our dental office as soon as possible to discuss your circumstances. We will handle such cases on an individual basis.

9. Refunds:

As mentioned earlier, the booking fee is non-refundable except in the case of cancellation or rescheduling within the specified notice period or under extenuating circumstances as determined by our dental office.

10. Policy Amendments:

Knight Street Dentists reserves the right to amend or modify this booking fee policy at any time. Any changes will be communicated to our patients through our official website or other appropriate channels.

By scheduling an appointment with Knight Street Dentists, you acknowledge and agree to the terms and conditions outlined in this booking fee policy. We appreciate your understanding and cooperation in helping us maintain an efficient appointment system and provide quality dental care to all our patients.
If you have any questions or require further clarification, please feel free to contact our dental office. We are here to assist you.

Sincerely,
Knight Street Dentists